This policy explains how Likonik ("we", "us", "our") collects, uses, and looks after personal information when you visit Likonik.online or contact us about our services. We are committed to handling your data responsibly under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
Likonik is a data audit consultancy based at 53 King St, Manchester M2 4LQ, United Kingdom. We are the data controller for personal information collected through this website. You can reach us at [email protected] or by calling +44 161 835 9560.
What personal data we collect
We collect personal information in two main ways.
When you contact us directly, either through the contact form on this website or by email or telephone, we collect your name, email address, phone number, and the content of your message. We need this information to respond to your enquiry.
When you visit our website, our hosting provider may collect technical data including your IP address, browser type, pages visited, and time of visit. This is standard server log data and is not used to identify you personally.
If you accept optional cookies, analytics tools may collect information about how you navigate the site. You can read more about this in our Cookie Policy.
Why we use your data and our legal basis
Under UK GDPR, we must have a lawful basis for processing personal data. Here is how that applies to the information we hold:
Responding to enquiries: When you contact us, we process your details because it is necessary to take steps at your request before entering into a contract (Article 6(1)(b) UK GDPR). If you are simply asking a question, we rely on our legitimate interest in responding helpfully to people who reach out to us.
Service delivery: If you engage Likonik for an audit or workshop, we process relevant contact and business information to fulfil our contractual obligations to you.
Website analytics: Where you have consented to analytics cookies, we process browsing data to understand how our website is used and improve it. You may withdraw consent at any time by adjusting your cookie preferences.
Legal compliance: We may retain certain records where we are required to do so by law.
How long we keep your data
Enquiry messages are kept for up to twelve months from the date of your last contact, unless you become a client, in which case we retain relevant records for six years in line with standard business record-keeping requirements under UK law.
Technical server logs are typically retained for up to ninety days by our hosting provider.
Cookie and analytics data is retained for the duration set by the relevant cookie, as described in our Cookie Policy.
Who we share your data with
We do not sell your personal data to anyone. We do not share your data with third parties for marketing purposes.
We use a small number of trusted service providers to operate our website and communications, including our web hosting provider and email service. These providers act as data processors on our behalf and are required to handle your data securely and only for the purposes we specify.
We may disclose personal data if required to do so by law or by a regulatory authority.
Transfers outside the UK
Where any of our service providers are based outside the UK, we ensure that appropriate safeguards are in place for any transfer of personal data, in accordance with UK GDPR requirements. This may include reliance on adequacy decisions or standard contractual clauses.
Your rights
Under UK GDPR, you have the following rights regarding your personal data:
Access: You can ask us for a copy of the personal data we hold about you.
Correction: If any information we hold is inaccurate or incomplete, you can ask us to correct it.
Erasure: In certain circumstances, you can ask us to delete your personal data.
Restriction: You can ask us to limit how we use your data while a concern is being resolved.
Objection: Where we rely on legitimate interests as our lawful basis, you can object to that processing.
Portability: Where we process your data by automated means and on the basis of consent or contract, you can ask for your data in a structured, commonly used format.
Withdrawal of consent: Where we rely on your consent to process data (such as for analytics cookies), you can withdraw that consent at any time.
To exercise any of these rights, please contact us at [email protected]. We will respond within one calendar month.
Complaints
If you have a concern about how we handle your personal data, we encourage you to contact us first so we can try to resolve it. If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection. You can reach the ICO at ico.org.uk or by calling 0303 123 1113.
Security
We take reasonable steps to protect personal data from loss, misuse, and unauthorised access. Our website uses HTTPS encryption. We limit access to personal data to those who have a genuine need to see it.
No method of transmission over the internet is completely secure, and we cannot guarantee absolute security. If you have concerns about sending sensitive information, please contact us by telephone instead.
Links to other websites
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing any personal information.
Changes to this policy
We may update this privacy policy from time to time. When we do, we will update the date at the top of this page. Significant changes will be noted prominently. Continued use of our website after any changes constitutes your acknowledgement of the updated policy.
Contact us about privacy
For any questions about this policy or how we handle your data, please write to us at [email protected] or by post to 53 King St, Manchester M2 4LQ.